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Returns Policy

Returns Policy

We want you to be delighted with your purchase so if you receive something you're not sure about, you have 14 days to return it, as long as it's in the original condition, unworn and undamaged with the original tags attached to the garment

Unfortunately we can't accept returns that are worn or with no tags on. Please do not ask to return an item if you have removed the tags unless it is faulty. 

Returns that are damaged or soiled may not be accepted and may be returned to you. 


If you receive a faulty item, please contact us immediately to let us know that you will be returning the item. 

To make a return, please email customerservice@gaynorboutique.com to advise that you are returning an item. 

Please send it to:

RETURNS, GAYNOR BOUTIQUE, 262 Sandridge Road, St Albans, Herts, AL1 4AJ

We are currently unable to offer free returns at this time.

Once received and checked, you will be offered a refund or exchange for the item. 

Sale items are not eligible for refunds but can be exchanged for another item.